Returns & Exchanges
At Cherub Baby, we want you to love every piece you purchase for your little ones. If you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack the items in their original packaging, ensuring all boutique tags remain attached and the clothing is in its original condition.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, then drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund to your original payment method or issue store credit within 5-7 business days.
